Platione Service Disclaimer

1. Marketplace and independent parties

Marketplace content and software tools can assist discovery and business operations. A supplier remains responsible for its own offer and fulfilment; Platione remains responsible for its own services and applicable platform duties. Confirm the actual contract, provider, payee and transaction state. A listing or payment attempt is not proof of acceptance or delivery.

2. Profiles, badges, scores and AI

A profile, badge, hosted domain, paid plan, search rank, AI output or digital-presence score is not a general endorsement or guarantee of quality, licensing, financial standing, search visibility or results. Read the stated scope and evidence for any specific check. Review important facts and report errors, impersonation or misleading claims.

Public-source data and AI can be incomplete, stale or wrong. A contact’s availability does not prove opt-in to outreach. Do not use generated content or scores as the sole basis for a consequential decision about a person or business.

3. CRM, accounts and communications

CRM records, calculations, tax/accounting outputs, imports and reminders depend on source data and configuration and need review. These tools do not replace professional advice, statutory books, required consents or authoritative records. Shared marketplace identity does not expose or transfer another customer’s private relationship data by entitlement.

Communication delivery depends on providers, recipient settings and networks. A queue entry or send status is not proof a person read or accepted a message. Customers remain responsible for lawful campaigns, employee notices, permission scopes and opt-outs; platform wording does not certify a list as consented.

4. Separate healthcare and research purposes

Platione business tools are not clinical care, emergency triage, medical advice, participant consent or an ethics committee. Use authorized PlatiHeal services and their product-specific notices for enabled patient, clinic and research workflows. Shared company ownership or login does not authorize cross-purpose data reuse.

5. Availability, third parties and preserved rights

Software and integrations can fail. Follow the actual continuity, backup, export, support and service-level arrangements; a sample page or roadmap is not an availability promise. We do not assert a security certification or end-to-end encryption without evidence.

This disclaimer does not waive responsibility for our own unlawful conduct, eliminate non-excludable duties, remove consumer/privacy remedies or override an applicable signed commitment. Review draft only: approved version and effective date pending.

Company and grievance contact

Platione Solutions Pvt Ltd
Office 4, Survey No 19/2 Sakhare Estate, Hinjawadi Wakad Rd, Hinjwadi, Pune, MH, India – 411057.

Privacy and grievance contact: Adv. Mrs. Usha Ghotankar.
Privacy: [email protected]
Grievances: [email protected]
Legal: [email protected]
Support: [email protected]
Security: [email protected]
Phone: +91-7083-888-888.

These are the existing Platione company contacts. Do not send passwords, OTPs or unnecessary sensitive documents by ordinary email.